User-friendly initiative and provision of excellent services is the top priority: IESCO Chief

ISLAMABAD, December 19: Dr. Muhammad Amjad Khan, Chief Executive Officer, IESCO while addressing the IESCO officers and staff said that the trust of the customers can be won only by providing them the best services. Making the solution possible on a priority basis is the most important professional responsibility. Chief IESCO visited various Complaints Offices and Customer Service Centers and met the customers visiting the offices, listened to their problems and issued orders to resolve them on the spot. We are the servants of the people and if our customers are satisfied with our services, it is a testament to our success, he said. The IESCO Chief directed all the Circles in-charge that the role of the Complaints Offices, Customer Service Centers and other offices should be exemplary in all cases. Improper behavior from customers will not be tolerated and all offices should have proper and clean seating arrangements for customers and delays in resolving consumer power issues will not be tolerated.-PR